You have the right to return any unused items in a re-saleable condition (un-used and in original packaging) for a refund or exchange within 28 days of receiving it).
We recommend that you take your items to the local Post Office and ask for a certificate of postage (or fill out the one provided HERE) stating our return address. Please enclose a note of your name and address with the returned goods, along with an explanation of the reason for the returning. We cannot accept responsibility for lost parcels unless you have this certificate(Proof of Postage).
(We suggest you create/sign-up for an account during purchase, ensuring you will have continued access to your account and any associated purchases).
Returns should be sent to:
Loreny Industrial Estate,
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges for different items will be treated as a new order and will incur delivery costs as normal.
We thank you for your patience, we’re here to help.